Expert safety guidance for safe schools
When a crisis happens at 2 AM, you need a real expert on the phone — not a voicemail. Joffe Membership gives your school 24/7 crisis hotline access, monthly coaching, and everything you need to build a culture of safety year-round.
Everything a safe school needs, in one membership
Joffe Membership isn't just a hotline — it's a complete safety partnership that supports your school every single day.
24/7 Crisis Hotline
A real Joffe safety expert answers whenever you call — nights, weekends, holidays. Get immediate guidance during any emergency, from lockdowns to mental health crises.
Monthly Coaching Calls
Dedicated one-on-one time with your Joffe safety coach. Review incidents, update your plans, prepare for upcoming drills, and stay ahead of new threats.
Plan & Policy Reviews
Annual review and update of your Emergency Operations Plan, safety policies, and procedures. Keep your plans current as your school and regulations evolve.
Incident Monitoring
We track national safety trends, regional incidents, and social media threats so you're not blindsided. Proactive alerts give you time to prepare.
Training Resources
Full access to the Joffe training library — videos, slide decks, drill guides, and scenario playbooks your staff can use any time.
Partner Network
Connect with other Joffe member schools, access preferred vendor discounts, and tap into our network of law enforcement, mental health, and legal partners.
You're never alone in a crisis
When something happens at your school — a threat, a medical emergency, a social media firestorm — you need a trusted expert who already knows your school and can walk you through it.
Joffe members are matched with a dedicated safety coach who learns your school, your community, and your team. When a crisis hits, you're not explaining everything from scratch — you're getting immediate, informed guidance.
- Real experts, not recorded messages
- Available 365 days, 24 hours a day
- Familiar with your school's specific plans
- Calm, clear, actionable guidance
We've seen it all. We'll guide you through it.
No matter what happens at your school, Joffe members have expert guidance on call.
Swatting Calls
Immediate coaching on response, communication, and recovery.
Anonymous Threats
Assess credibility and decide the right course of action quickly.
Protests & Demonstrations
Manage campus demonstrations safely and respectfully.
Medical Emergencies
Expert first-response guidance and family communication support.
Fires & Natural Disasters
Evacuation coordination and post-incident support.
Lockdowns
Real-time lockdown guidance and post-event debrief.
Active Threat
Options-based response support and family communication guidance.
Social Media Crisis
Monitor, respond to, and get ahead of viral threats or rumors.
Mental Health Crisis
De-escalation coaching, referral support, and follow-up planning.
Choose the plan that works for you
Both plans include the full Joffe Membership experience. The annual plan saves you over 21%.
Billed annually. Equivalent to just $206/month — the best way to invest in your school's safety.
- 24/7 Crisis Hotline Access
- Monthly Coaching Calls
- Annual Plan & Policy Review
- Incident Monitoring & Alerts
- Full Training Resource Library
- Partner Network Access
- Priority Support Queue
- Dedicated Safety Coach
Billed month-to-month. Cancel anytime. Ideal if you need flexibility.
- 24/7 Crisis Hotline Access
- Monthly Coaching Calls
- Annual Plan & Policy Review
- Incident Monitoring & Alerts
- Full Training Resource Library
- Partner Network Access
- Priority Support Queue
- Dedicated Safety Coach
Questions about which plan is right for your school? Talk to our team →
Membership vs. Partnership
Membership is our always-on advisory program. Partnership includes on-site services like assessments and training.
| Feature | Membership | Full Partnership |
|---|---|---|
| 24/7 Crisis Hotline | ✓ | ✓ |
| Monthly Coaching Calls | ✓ | ✓ |
| Emergency Operations Plan | Review only | Custom build |
| On-Site Security Assessment | ✗ | ✓ |
| Staff Training (in-person) | ✗ | ✓ |
| Training Resource Library | ✓ | ✓ |
| Incident Monitoring | ✓ | ✓ |
| Drill Planning & Facilitation | Virtual coaching | On-site |
| Parent Communication Support | ✓ | ✓ |
| Dedicated Safety Coach | ✓ | ✓ |
Frequently asked questions
A real Joffe safety expert answers — not a recording, not a message service. They'll walk you through the situation, help you assess the threat level, recommend immediate actions, and stay on the line as long as you need. After the crisis, your dedicated coach will follow up with documentation and recommendations.
A consultant comes in, does a project, and leaves. Joffe Membership is an ongoing relationship — your coach learns your school over time and is available whenever you need them. You get proactive support between crises, not just reactive help during them. It's like having a part-time safety director who's always reachable.
Absolutely. Many schools start with Membership to build the relationship and assess their needs, then add on-site services like assessments and training as their program grows. Your membership payments can even be credited toward partnership services — talk to our team for details.
No. Your membership gives you unlimited access to the crisis hotline. Whether you have one incident a year or ten in a month, you have the same access. We never want cost or call limits to be a reason you hesitate to reach out during an emergency.
Monthly members can cancel anytime with 30 days' notice. Annual members can cancel within 30 days of renewal for a full refund. We're confident you'll find the membership valuable — but we never want to hold you to something that isn't working for your school.
What Joffe members say
Being a Joffe school means that we are prioritizing the safety of our teachers and students above all else. The hotline alone is worth every penny.
When a threat came in on a Friday night, I called the Joffe hotline. Someone answered immediately. They stayed with me for two hours until we had a plan in place.
The monthly coaching calls have been transformative. We've completely rebuilt our safety culture, and our teachers actually look forward to drills now.
Start protecting your school today
Join hundreds of schools across the country that rely on Joffe for day-to-day guidance and crisis support. Your community deserves it.
Call us at 1-800-913-6270